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The ELC claims process
Always refer to the ELCAS website www.enhancedlearningcredits.co.uk or
single Service websites for the latest
information about the ELC scheme. Check that
the learning provider is an approved MoD ELC
provider by searching the list on the ELCAS
site.
The current scheme membership of
learning providers offers a good geographic
spread across the UK and a range of qualifying
academic and vocational courses across a wide
and diverse skills spectrum. Claimants are
encouraged to use existing providers. There is
no guarantee that a new provider will be
accepted on to the scheme, especially if there
already is sufficient existing provision. A key
aim of the MoD is to keep provider
membership within manageable limits.
Ensure the course you wish to undertake
results in a qualification at level 3 or above on
the national qualifications framework (NQF).
To do this, ask the learning provider who the
awarding body is that accredits the course.
Contact the awarding body to get confirmation
that the qualification is recognised on the NQF
and is at level 3. You may need proof that the
qualification is on the NQF to send in with
your claim, particularly if the course you are
undertaking is unusual.
Seriously consider if you can cope with the
study level of the course you wish to
undertake. Have you got the time? Be aware of
the learning providerfs policy if you do have to
withdraw from the course. Some will give
refunds; others will not.
Do not part with any money to the
provider without full authorisation of your
claim through having received your claim
authorisation note (CAN) (see below). Ensure
you make a claim at least one month before
you need to make any payment for the course.
Be aware that no training you have already
completed or paid for can be claimed back
under the ELC scheme retrospectively. Ex-
Service people are entitled to £1,000 per
financial year £2,000 from 1 April 2008 for
those who joined the scheme at the earliest
possible moment) towards course fees (three
claims in total for up to 10 years from last day
of Service).
To make a claim, download the form
from the ELCAS website and fully
complete it, except for parts 4 and 5.
Staff in the single Services will complete
these elements. Then send the fully completed
claim form to the relevant address, with:
Proof of last day of service
Information about the course, including
proof of level of qualification
Photocopy of utility bill, showing home
address
Photocopy of driving licence or passport
(showing photo)
Telephone number (daytime).
If your claim is eligible, it will be forwarded to
ELCAS who will check you are registered for
the ELC scheme and are eligible. ELCAS will
return a CAN to your single Service
education/learning staff, with an evaluation form.
They will in turn forward them to your home
address. This process takes around two weeks.
On receipt of the CAN, you can proceed
with payment by sending your CAN with your
20% minimum contribution to the training
provider. The CAN enables the training provider
to invoice the Defence Bills Agency for the rest
of the fees up a total of £1,000/£2,000 as
appropriate.
When you have completed your course,
you must also complete the evaluation form and
return it to ELCAS. If you do not do this it
could jeopardise your next claim. If you have
doubts about any aspect of this process, contact
your single Service education/learning
representative for advice before submitting the
claim.
Where to send claims if
you are no longer
serving
Royal Navy FLEET-NTE-EL3R RESET
SO3C, Mail Point 3.3, Floor 3, Leach
Building, Whale Island, Portsmouth, PO2
8BY
Tel: 02392 625954
Army ETS EO LC, HQ DETS(A),
Trenchard Lines, Upavon, Pewsey, Wilts,
SN9 6BE
Tel: 01980 618728/9
RAF Learning Credits Administration,
Room 24, Air 22 Training Group Learning
Forces, Building 28, Hunter Block, RAF
High Wycombe, Naphill, Buckinghamshire,
HP14 4UE
Tel: 01494 495957/495603
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